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Terms of Service

Last updated: April 2026

These Terms of Service (“Terms”) govern your access to and use of JapanDori (“the Service”), operated by JapanDori (“we”, “our”, or “us”) at japandori.com. Please read these Terms carefully before using JapanDori. By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, using the trip planner, reading our guides, or otherwise accessing any part of JapanDori, you confirm that you are at least 13 years old, have the legal capacity to enter into a binding agreement, and agree to these Terms in full. If you are using JapanDori on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

2. Description of Service

JapanDori is an interactive Japan travel planning platform that provides:

  • Trip Planner — a tool for building day-by-day Japan itineraries, adding places, tracking budgets, and organising your travel plans
  • Travel Guides — curated editorial content covering destinations, restaurants, accommodation, activities, culture, and seasonal events across Japan
  • Community Itineraries — a library of user-shared trip itineraries that other users can browse, save, and remix
  • Learn Japanese — a companion resource covering Japanese language basics for travellers
  • Plan with Dori — an AI-assisted trip planning feature

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.

3. User Accounts

You may use certain features of JapanDori without an account. To save trips, access your itineraries across devices, or share trips with others, you must create an account.

You are responsible for:

  • Providing accurate and up-to-date registration information
  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Notifying us immediately at harry@japandori.com if you suspect unauthorised access to your account

We reserve the right to suspend or terminate accounts that violate these Terms or that have been inactive for an extended period, following reasonable notice where practicable.

4. Acceptable Use

You agree not to use JapanDori to:

  • Violate any applicable law or regulation
  • Upload or share content that is unlawful, defamatory, obscene, or infringes third-party rights
  • Attempt to gain unauthorised access to any part of the Service or its underlying infrastructure
  • Scrape, crawl, or systematically extract data from JapanDori without our written permission
  • Use the Service to transmit spam, malware, or other harmful content
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Interfere with or disrupt the integrity or performance of the Service

5. User-Generated Content

JapanDori allows you to create and, optionally, share trip itineraries with the community (“User Content”). When you share a trip publicly, you grant JapanDori a non-exclusive, worldwide, royalty-free licence to display, reproduce, and distribute that User Content within the Service for the purpose of operating and improving JapanDori.

You retain ownership of your User Content. You represent and warrant that:

  • You own or have the necessary rights to the content you share
  • Your content does not infringe the intellectual property rights, privacy rights, or other rights of any third party
  • Your content complies with these Terms and all applicable laws

We reserve the right to remove User Content that violates these Terms without notice.

6. Affiliate Links & Commercial Disclosure

JapanDori includes affiliate links to third-party services including, but not limited to, Booking.com, Klook, and other travel partners. When you click these links and make a purchase or booking, we may receive a commission from the relevant partner. This commission comes at no additional cost to you.

Affiliate relationships do not influence our editorial recommendations. We only recommend services we believe are genuinely useful for travellers to Japan. All affiliate links are disclosed in accordance with applicable regulations, including the FTC Guides in the United States and equivalent regulations in other jurisdictions.

JapanDori is not a party to any transaction you complete with a third-party provider. We are not responsible for the accuracy, quality, or delivery of any products or services you purchase through affiliate links. Please review the relevant third party's terms and conditions before purchasing.

7. Intellectual Property

All content on JapanDori that is not User Content — including but not limited to the JapanDori name and branding, travel guides, editorial articles, design, software, and code — is owned by JapanDori and protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, republish, distribute, or create derivative works from our content without our prior written permission, except for personal, non-commercial use (e.g., saving an itinerary for your own trip).

8. Third-Party Services and Links

JapanDori integrates with and links to third-party websites and services. We do not control these services and are not responsible for their content, privacy practices, or terms. Links to third-party sites do not constitute an endorsement. Your use of third-party services is at your own risk and subject to their respective terms.

9. Disclaimers

JapanDori provides travel information and planning tools for general informational purposes. While we strive for accuracy, we do not guarantee that any information on the Service is complete, current, or error-free. Travel conditions, prices, opening hours, visa requirements, and other details change frequently — always verify critical information with official sources before travelling.

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, secure, or free from errors or viruses.

10. Limitation of Liability

To the maximum extent permitted by applicable law, JapanDori and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use the Service
  • Any reliance on information provided on JapanDori
  • Transactions or bookings made through affiliate links
  • Unauthorised access to or alteration of your data
  • Any other matter relating to the Service

In jurisdictions that do not allow the exclusion of certain warranties or limitation of liability, our liability is limited to the fullest extent permitted by law. In no event shall our total liability to you exceed the greater of £50 GBP or the amount you have paid us in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless JapanDori and its operators from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of the Service, your User Content, or your violation of these Terms.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by updating the “Last updated” date at the top of this page and, for significant changes, by sending an email notification to your registered address. Your continued use of JapanDori after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you should stop using the Service and may delete your account.

13. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any dispute arising from these Terms or your use of JapanDori shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer in the European Union, you retain the benefit of any mandatory protections afforded by the law of your country of residence.

14. Contact Us

If you have questions about these Terms, please contact us:

JapanDori

Email: harry@japandori.com

Website: japandori.com